Published 16.03.2021

Baaa! This time on WoolTimes we introduce to you Steven Van Belleghem´s article: Lessons in customer experience from Disney – for companies of any size. Steven shares us the 5 insights he got from Disney´s former head of innovation and creativity, Duncan Wardle. Steven had Duncan on his podcast.

You can find the article by Steven Van Belleghem here.

And you can listen the podcast episode with Steven and Duncan here.


This blog is updated by the fictional and very woolish boss Storysheep.

You can follow Storysheep and Anne on Instagram and Facebook. You are also warmly welcome to connect with Anne on LinkedIn.

Download the free storification guide here and join our mailing list for more tips and news. Story designer and trainer Anne Kalliomäki have extensive and versatile experience in story-driven service design, storification. She is the pioneer of storification. Would you like to find out more about Storysheep services and storification? Feel free to connect.

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